Cookie Policy

This Cookie Policy explains how Lucky Creek Casino uses cookies and similar technologies when you visit our website (the "Site"). It describes what cookies are, why we use them, the types of cookies that may be set, how third parties may be involved, and the choices you have to control cookie settings.

By continuing to use the Site, you agree that cookies may be placed on your device in line with this policy and your cookie preference selections (where available).

What cookies are - and why they matter

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help a site remember information about your visit, such as your language preferences, login session, security settings, and how you interact with pages.

Some cookies are essential for the Site to function. Others help us understand what’s working, fix issues faster, and provide a smoother, more personalized experience.

How we use cookies to improve your experience

We use cookies to support core Site operations and to help maintain a reliable, secure service. Cookies may be used to:

Keep you signed in during a session and remember key preferences (where allowed). Protect your account and the Site by detecting suspicious activity and preventing fraud. Measure Site performance, identify errors, and improve page speed and stability. Understand how visitors navigate the Site so we can improve layouts, content, and usability. Deliver and measure marketing communications where permitted by law and your consent choices.

Types of cookies we may use

Different cookies serve different purposes. Depending on your settings, region, and how you use the Site, one or more of the following categories may be used.

Essential cookies (strictly necessary)

These cookies are required for the Site to operate and cannot be switched off in systems that rely on them for basic functionality. They are typically used for things like security, session management, page navigation, and access to secure areas.

If you block essential cookies, parts of the Site may not function correctly.

Functional cookies (preferences and personalization)

Functional cookies help the Site remember choices you make, such as language, region, and display preferences. They can also support features that enhance usability.

Disabling these cookies may reduce personalization and require you to reset preferences each time you visit.

Performance and analytics cookies (measurement and improvement)

These cookies help us measure Site usage and performance - for example, which pages are visited most often, how long pages take to load, and whether users encounter errors. This data is used to improve reliability and user experience.

Where required by law, we will only use these cookies with your consent.

Marketing cookies (relevance and attribution)

Marketing cookies may be used to deliver advertising that is more relevant to you, to limit how often you see an ad, and to measure campaign effectiveness. They can also help attribute registrations or activity to particular promotions.

In many regions, these cookies are used only if you choose to allow them.

First-party vs. third-party cookies

Cookies can be set by us (first-party cookies) or by other companies that provide services we use (third-party cookies). Third-party cookies may be used for analytics, security, fraud prevention, advertising measurement, customer support tools, or embedded content.

Third parties process information under their own privacy practices. Where required, we work to ensure appropriate agreements and safeguards are in place.

Cookie duration: session cookies and persistent cookies

Some cookies are session-based and expire when you close your browser. Others are persistent and remain on your device for a set period or until you delete them, helping the Site remember you between visits.

Your choices: how to manage, disable, or delete cookies

You can control cookies in two main ways:

Cookie preference tools - where available on the Site, you can adjust settings by category (except essential cookies, which may be required for operation). Browser settings - you can block or delete cookies using your browser controls. Most browsers also let you set rules for specific sites.

If you choose to disable cookies, you may experience issues such as trouble staying logged in, certain pages not loading properly, payment or security checks failing, or preferences not being saved.

To manage cookies in common browsers, look for settings related to “Privacy,” “Site settings,” or “Cookies.” Because browser updates can change where these options appear, refer to your browser’s help documentation for the most accurate steps.

Consent and legal bases

Where required by applicable law, we will request your consent before placing non-essential cookies (such as analytics or marketing cookies) on your device. You can withdraw consent or change preferences at any time using the Site’s cookie settings (where available) or through your browser controls.

Essential cookies may be used on the basis that they are necessary to provide the Site and protect its integrity.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate. When we do, we will revise the policy on this page and update the effective date as appropriate. Your continued use of the Site after an update means the revised policy applies.

Privacy questions and how to reach us

If you have questions about this Cookie Policy or how we handle personal data, contact our support team:

Email: support@luckycreek.com Phone: Toll Free USA: 888-284-5464 - Toll Free Canada: 888-251-0889 - Toll Free UK: 080-823-87525 - Toll Free Australia: 1-800-85-7672

You can also review our main casino overview for related site information here: Lucky Creek Casino.